Beauty Shop

What do you do when someone "KNOWS" you said something, but you know you absolutely did not? And you've said you didn't say it, but the person comes back with, "Yes you did." We're assuming you--and the other person--are both grown, mature adults. You try saying, "What I SAID was..." blah blah blah, and give the truth, what you TRULY said. And that person says back to you, "No you said..." fler-de-fler-de-fler.

What do you do?

Add another dimension: the person accusing you is black, and what she believes you said was racist.

It does not matter if you have people standing behind you saying, "I wasn't there, but I believe you didn't say it," because Miss Accusatory stands by HER statement.

What happens is, the situation quickly devolves into pure and utter ridiculousness. Why? Because it's one's word against another's, and when you don't back down and concede and say the other person's right--or hell, even apologize for the misunderstanding--the behavior of both parties regresses to that of 2-year-olds. But why SHOULD you apologize? Why SHOULD you, say, QUIT? It's YOUR job, and you didn't do anything wrong! Or racist. Or in any way unethical.

This is the problem plaguing CCs today. Thankfully, I'm only on the sidelines, but because I'm fairly sane--at least when compared to most others here--I didn't keep my mouth completely shut, so I pissed Miss Accusatory off. Now I'm sitting here at the desk, and she's about 15-20 feet away, and we've not said a word in 45 minutes. And we're alone here, with no customers. See? Ridiculousness.

Want me to make it even just a little better? Miss Accusatory is probably about 50 years old. And God strike me for saying this, but the entire mess is because, in essence, she is dumb. Pure and simple. Example: she doesn't know how to read on our (super simple!) appointment book when someone's appointment time is. And she's not mentally handicapped or anything, at least not clinically.

Ugh, whatever. I shouldn't write about this anymore.